Terms of Service

SOHLO INC. – TERMS OF USE AGREEMENT - Clients

Professionals indicated in these terms is what we refer to as “Bosses” on other platforms.


Last Modified November 27th , 2020


IMPORTANT! YOUR ACCESS AND USE OF THIS WEB SITE IS SUBJECT TO THESE TERMS OF USE. PLEASE READ THESE TERMS OF USE CAREFULLY.


Welcome to SOHLO (“Sohlo”, “We,” or “Us”)! Thank you for joining us here today to go through our terms of use. SOHLO owns this website (the “Site”) located at www.sohlo.co and the SOHLO Mobile Application (the “App”). SOHLO maintains the Site and the App as a service to its customers, and allows access to and use of our site, services, applications and tools (collectively "Services").

By using sites or apps owned and operated by SOHLO you are agreeing to comply with and to be bound by the following terms of use. These terms of use apply to all users (the “User”) of this Site or App (including all of the content on or available through this website), including Users who upload any materials to the Site or App, Users who order and/or use services provided through the Site or App and Users who simply view the content on or available through the Site or the App.  Please review the following terms carefully. If you do not agree to these terms, you should not utilize this website to discover any service providers.

You also certify that as you receive services “in-home” you agree to provide a safe environment for your professional to provide their services


Using SOHLO Services

As a platform, we will make reasonable efforts to ensure that SOHLO is operational 24/7 with the exception of acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labor problems or Internet service provider failures or delays. We would love your feedback or other suggestions that you have about SOHLO, but you understand that we may use them and you hereby grant us all rights to such suggestions without any obligation to compensate you for them (just as you have no obligation to offer them).

As a user, you will agree to the following rules and be responsible for any promotion that is offered through the mobile app. As the content that you publish is public, we may not have control over what they do with it. 

Here at SOHLO, we want to keep things safe on our website, but we’ll need your help to do that! To help us out, you will not do any of the following things:

  • copy, alter or distribute any part of the Site in any medium without Our expressed written permission;
  • violate any laws or any provision of the Terms or upload any prohibited content;
  • distribute or contain spam
  • copy, modify, or distribute any other person's content;
  • use any robot, spider, scraper or other automated means to access SOHLO and collect content for any purpose without Our express written permission;
  • harvest or otherwise collect personally identifiable information or data about others, including email addresses, without their consent
  • bypass measures used to prevent or restrict access to SOHLO
  • bully intimidate or harass a user
  • use SOHLO to do anything unlawful, misleading, malicious, or discriminatory

If We find that any User has violated the Account Policies or any other terms of these Terms, SOHLO reserves the right, at its sole discretion, to immediately terminate your use of the Site and you will be liable to legal action.



Abusing SOHLO Services

Please use contact us at hello@sohlo.co to tell us about any problems or offensive content so that together we can keep the Services site working properly. We may limit or terminate our services, remove hosted content and take technical and legal steps to keep users off SOHLO if we think that they are creating problems or acting inconsistently with the letter or spirit of our policies. However, whether we decide to take any of these steps, remove hosted content or keep a user off SOHLO or not, we are not liable for monitoring SOHLO or for unauthorized or unlawful content on SOHLO or use of SOHLO by users and in choosing to use the SOHLO Site, you hereby release SOHLO from any liability related thereto. SOHLO will not be liable for any claim, injury or damage arising in connection with your use of the Services.  


SOHLO’s Services

SOHLO is a platform that connects users and clients (“Clients”) with stylists, artists and professionals/freelancers (“Professionals”) that provide hair, beauty, barber and nail services (“Services”). SOHLO only provides the platform for these Professionals and Clients to connect and for them to provide and receive Professional Services respectively. SOHLO does not contract or provide for the Professional Services,  Clients or Professionals; each group does so independently for their services. Each Client is solely responsible for choosing their Professional and Professional Service and the location at which the Service is provided. Decisions made by any Client to obtain Services from any Professional on the platform is at the sole discretion and risk of the Client. All Users are aware and accept that SOHLO does not conduct any background checks on Clients or Professionals and that any service obtained in a private location inherently increases the risk for both the Professional and the Client. SOHLO may choose to, but is not obligated to, conduct background checks via third party services including but not limited to a verification of identity, first party interviews, and a comprehensive criminal background check, and may terminate a Professional or Client profile based on any information discovered during such background checks and first party interviews. However, SOHLO does not make any representations and warranties on the accuracy and reliability of any information received from a third party with respect to the experience of any Professional. Clients are urged to exercise good common sense and caution when deciding if a Professional suits their desired needs.

SOHLO does not have control over the quality, suitability, reliability, timing, durability, legality, failure to provide, or any other aspect whatsoever of any Service provided by Professionals nor of the integrity, responsibility or any of the actions or omissions whatsoever of any Professionals or Clients. SOHLO does not claim to verify the creditiation of any of the Professionals on the platform. 

SOHLO is not responsible for mediating any disputes; therefore any disputes should be handled between the Users.

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Acceptance of Agreement 

 You agree to the terms and conditions outlined in this Terms of Use Agreement ("Agreement") with respect to the SOHLO Site.  This Agreement constitutes the entire and only agreement between SOHLO and a User of the Site, and supersedes all prior or contemporaneous written or oral agreements, representations, warranties and understandings with respect to the Site, the content, goods and services provided by or through the Site, and the subject-matter of this Agreement. Users agree to review this Agreement prior to reviewing any information or obtaining any documents. The latest Agreement will be posted on the Site, and you should review the Agreement prior to using the Site.  This Agreement may be amended by us from time to time without specific advance notice to you.  The terms of use may have changed since your last visit to this website, and it is your responsibility to review these terms of use for any changes.  Your use of the website after any amendments or updates of these terms of use shall signify your assent to and acceptance of such revised terms.  Any new features that may be added to this website from time to time will be subject to these terms of use, unless stated otherwise.  You should visit this page periodically to review these terms of use.


Copyright - Content

The content, organization, gathering, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trade marks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by a User of any such content or any part of the SOHLO Site, except as allowed by Section 3 of Canada’s Copyright Act is strictly prohibited. The User does not acquire ownership rights to any content or document obtained through the Site or App. The posting of information or materials on the Site or App does not constitute a waiver of any right in such information and materials. 


Limited Right to Use 

The viewing or downloading of any content, form or document grants the User only a limited, non-exclusive licence for use solely by the User for his or her own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. No part of any content, form or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for the User's personal use (but not for resale or redistribution). 


Editing, Deleting and Modification 

 SOHLO reserves the right in its sole discretion to edit or delete any documents, information or other content appearing on the Site. 


Indemnification 

The User agrees to indemnify, defend and hold SOHLO and its partners, attorneys, staff and affiliates (collectively, "Affiliated Parties") harmless from any liability, loss, claim and expense, including reasonable attorney fees, related to a User's violation of this Agreement, the Services or any interaction between Users, or use of the Site or App. These defense and indemnification obligations will survive the termination of these Terms and your use of the Services.


Non-transferable 

  The User's right to use the Site is not transferable. Any password or right given to User to obtain access is not transferable. 


Disclaimer of Representations, Warranties and Conditions

 (1) SPECIFICALLY, BUT WITHOUT LIMITATION, SOHLO DOES NOT REPRESENT, WARRANT OR OFFER ANY CONDITIONS THAT: (I) THE INFORMATION OR MATERIALS ON THIS WEBSITE ARE CORRECT, ACCURATE, RELIABLE OR COMPLETE; (II) THE FUNCTIONS CONTAINED ON THIS WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (III) DEFECTS IN THE SERVICES WILL BE CORRECTED, OR (IV) THIS WEBSITE OR THE SERVER(S) THAT MAKE(S) IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.  SOHLO SPECIFICALLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED, STATUTORY, BY USAGE OF TRADE, COURSE OF DEALING OR OTHERWISE INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF ProfessionalABILITY, NON-INFRINGEMENT, TITLE, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE.  


ANY INFORMATION OR MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, LOSS OF DATA, OR ANY OTHER LOSS THAT RESULTS FROM DOWNLOADING OR USING ANY SUCH MATERIAL. IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, SOHLO AND THE AFFILIATED PARTIES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  SOHLO DOES NOT WARRANT, ENDORSE, GUARANTEE, PROVIDE ANY CONDITIONS OR REPRESENTATIONS, OR ASSUME ANY RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY ANY THIRD PARTY THROUGH THE WEBSITE OR IN RESPECT TO ANY WEBSITE THAT CAN BE REACHED FROM A LINK ON THE WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING ON THE WEBSITE, AND SOHLO SHALL NOT BE A PARTY TO ANY TRANSACTION THAT YOU MAY ENTER INTO WITH ANY SUCH THIRD PARTY.

SOHLO ALSO INCLUDES THAT YOU USE THE WEBSITE AT YOUR OWN RISK AND SUCH. 


Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL SOHLO OR ITS AFFILIATED PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES THAT RESULT FROM (I) YOUR USE OF OR YOUR INABILITY TO USE, THIS WEBSITE OR SOHLO MOBILE APP OR ANY OF THE INFORMATION OR MATERIALS CONTAINED ON THIS WEBSITE OR APP, (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, DATA, INFORMATION OR SERVICES, (III) ERRORS, MISTAKES, OR INACCURACIES IN THE MATERIALS ON THE WEBSITE, (IV) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY KIND WHATSOEVER ARISING FROM OR RELATING TO YOUR USE OF THE WEBSITE, ANY BUGS, VIRUSES, TROJAN HORSES, OR ANY OTHER FILES OR DATA THAT MAY BE HARMFUL TO COMPUTER OR COMMUNICATION EQUIPMENT OR DATA THAT MAY HAVE BEEN TRANSMITTED TO OR THROUGH THE WEBSITE, OR (V) ANY ERRORS OR OMISSIONS IN ANY MATERIAL ON THE WEBSITE OR ANY OTHER LOSS OR DAMAGE OF ANY KIND ARISING FROM OR RELATING TO YOUR USE OF THE WEBSITE.  THESE LIMITATIONS SHALL APPLY EVEN IF SOHLO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  THE FOREGOING LIMITATIONS SHALL APPLY TO THE FULLEST EXTENSION PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

SOHLO ALSO INCLUDES THE SERVICES/INTERACTIONS BETWEEN USERS (INCLUDING ASSAULTS, HARRASSMENT, STALKING,ETC); STATEMENTS OR CONDUCT OF THIRD PARTIES, UNAUTHORIZED ACCESS TO OR ALTERNATION OF THE SERVICES OR DATA OR TRANSMISSIONS. 

SOHLO EXPRESSLY DISCLAIMS ANY LIABILITY THAT MAY ARISE BETWEEN USERS RELATED TO OR ARISING FROM USE OF THE SERVICES. BECAUSE SOHLO IS NOT INVOLVED IN THE ACTUAL INTERACTIONS BETWEEN PROFESSIONALS AND CLIENTS OR IN THE PROVISION OF ANY SERVICES, YOU HEREBY RELEASE AND FOREVER DISCHARGE SOHLO AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND LICENSORS FROM ANY AND ALL CLAIMS, DEMANDS, DAMAGES (ACTUAL OR CONSEQUENTIAL) OF EVERY KIND AND NATURE, WHETHER KNOWN OR UNKNOWN, CONTINGENT OR LIQUIDATED, ARISING FROM OR RELATED TO ANY DISPUTE OR INTERACTIONS WITH ANY OTHER USER, WHETHER ONLINE OR IN PERSON, WHETHER RELATED TO THE PROVISION OF STYLING SERVICES OR OTHERWISE.


Use of Information 

 SOHLO reserves the right, and the User authorizes SOHLO, to the use and assignment of all information regarding Site uses by Users and all information provided by the User in any manner consistent with the SOHLO Privacy Policy.

Third Party Services 

SOHLO operates an interactive transaction service allowing access to third party Professional sites ("Professionals") from which SOHLO Users may purchase certain goods or services.  The User understands that SOHLO does not operate or control the products or services offered by Professionals. The Professionals are responsible for all aspects of order processing, fulfillment, billing, and customer service. SOHLO is not a party to the transactions entered into between Users and Professionals. The User agrees that use of the SOHLO service is AT THE SOLE RISK OF THE USER AND IS WITHOUT WARRANTIES OF ANY KIND BY SOHLO, EXPRESS, IMPLIED OR OTHERWISE INCLUDING WARRANTIES OF TITLE, FITNESS FOR PURPOSE, ProfessionalABILITY OR NON-INFRINGEMENT. UNDER NO CIRCUMSTANCES IS SOHLO LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN USERS AND ProfessionalS OR FOR ANY INFORMATION APPEARING ON Professional SITES OR ANY OTHER SITE LINKED TO THE SOHLO SITE. SOHLO WILL NOT BE LIABLE TO USERS FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND THAT MAY RESULT FROM USE OF OR INABILITY TO USE THE SOHLO SERVICE. 


Third Party Professional Policies 

 All rules, policies (including privacy policies) and operating procedures of Professionals will apply to Users while on the Professionals' sites. SOHLO is not responsible for information provided by Users to Professionals. The Professional and SOHLO are independent contractors and neither party has authority to make any representations or commitments on behalf of the other. 


No Implied Endorsements

In no event shall any reference to any third party, third party product or service or label be construed as an approval or endorsement by SOHLO of that third party, third party product or service or label.


Links to Other Web Sites 

  This Site contains links to other websites. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked website does not imply approval or endorsement of the linked Website by us. If you decide to leave our site or app and access these third-party sites, you do so at your own risk.


Security

Information sent or received over the Internet is generally non-secure and SOHLO cannot and does not make any representation or warranty concerning security of any communication to or from the Website or Mobile App or any representation or warranty regarding the interception by third parties of personal or other information. You acknowledge that you provide your personal information at your own risk.

We have implemented technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

Copyrights and Copyright Agents 

  (1) We respect the intellectual property of others, and we ask our Users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our office with the following information: 

(a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; 

(b) a description of the copyrighted work that you claim has been infringed; 

(c) a description of where the material that you claim is infringing is located on the site; 

(d) your address, telephone number and e-mail address; 

(e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and 

(f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. 

 

(2) For notice of claims of copyright infringement, please contact us as soon as possible

By e-mail: sohloapp@gmail.com



Jurisdiction 

This Agreement shall be treated as though it were executed and performed in Toronto, Ontario, Canada and shall be governed by and construed in accordance with the laws of Canada (without regard to conflict of law principles). Any cause of action of User with respect to the Site or App (and/or information, forms and agreements, thereon) must be instituted within six (6) months after the cause of action arose or be forever waived and barred. All actions shall be subject to the limitations set forth in Section 8 of this Agreement. The language in this Agreement shall be interpreted as to its fair meaning and not strictly for or against either party. All legal proceedings arising out of or in connection with this Agreement shall be brought solely in the City of Toronto.  The User expressly submits to the exclusive jurisdiction of said courts and consents to extra-territorial service of process. Should any part of this Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with the Site or App is in conflict or inconsistent with this Agreement, this Agreement shall take precedence. Failure of SOHLO to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision. 

Assignment

You may not assign the terms of use, or any rights or licenses granted hereunder, whether voluntarily, by operation of law, or otherwise without SOHLO’s prior written consent. SOHLO may assign the terms of use, or any rights or licenses granted hereunder, at any time without notice.


Survival

In addition to Sections 5 and 7, all representations, warranties and conditions made by You in these terms of use shall survive the termination of these terms of use.  Unless otherwise explicitly identified as terminating elsewhere in these terms of use, all licenses granted by You in these terms of use shall survive their termination.  All payment obligations incurred by You prior to the termination of these terms of use shall survive their termination.


Entire Agreement

These terms of use, together with any privacy policy that may be published on the website, constitutes the entire agreement between the parties relating to the website and all related activities.  These terms of use shall not be modified except in writing signed by both parties or by a new posting of these terms of use issued by SOHLO.


Contact

If you have any questions regarding this Agreement please contact us at sohloapp@gmail.com





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SOHLO INC. – TERMS OF USE AGREEMENT - PROFESSIONALS/FREELANCERS


Last Modified November 27th , 2020


IMPORTANT! YOUR ACCESS AND USE OF THIS WEB SITE IS SUBJECT TO THESE TERMS OF USE. PLEASE READ THESE TERMS OF USE CAREFULLY.


Welcome to SOHLO (“Sohlo”, “We,” or “Us”)! Thank you for joining us here today to go through our terms of use. SOHLO owns this website (the “Site”) located at www.sohlo.co. SOHLO maintains the Site as a service to its customers, and allows access to and use of our site, services, applications and tools (collectively "Services").

By using sites owned and operated by SOHLO you are agreeing to comply with and to be bound by the following terms of use. These terms of use apply to all users (the “User”) of this Site (including all of the content on or available through this website), including Users who upload any materials to the Site, Users who order and/or use services provided through the Site and Users who simply view the content on or available through the Site.  Please review the following terms carefully. If you do not agree to these terms, you should not add your profile to the SOHLO website.




Professional Accounts

By creating a profile as a Professional, you certify that you possess the skills represented through your images and listed in your services on your page. You also certify that as you provide services “in-home” you agree to provide a safe environment for your clients to receive their services. SOHLO reserves the right to remove or hide any incorrect, illegal information from profiles/pages. 


By creating an profile as a Professional, you confirm that you will not accept payments from or in connection with the following businesses or business activities: (1) any illegal activity or goods, (2) buyers or membership clubs, including dues associated with such clubs, (3) credit counseling or credit repair agencies, (4) credit protection or identity theft protection services, (5) direct marketing or subscription offers or services, (6) infomercial sales, (7) internet/mail order/telephone order pharmacies or pharmacy referral services (where fulfillment of medication is performed with an internet or telephone consultation, absent a physical visit with a physician including re-importation of pharmaceuticals from foreign countries), (8) unauthorized multi-level marketing businesses, (9) inbound or outbound telemarketers, (10) prepaid phone cards or phone services, (11) rebate based businesses, (12) up-sell Professionals, (13) bill payment services, (14) betting, including lottery tickets, casino gaming chips, off-track betting, and wagers at races, (15) manual or automated cash disbursements, (16) prepaid cards, checks, or other financial merchandise or services, (17) sales of money-orders or foreign currency, (18) wire transfer money orders, (19) high-risk products and services, including telemarketing sales, (20) service station Professionals, (21) automated fuel dispensers, (22) adult entertainment oriented products or services (in any medium, including internet, telephone, or printed material), (23) sales of (i) firearms, firearm parts or hardware, and ammunition; or (ii) weapons and other devices designed to cause physical injury (24) internet/mail order/telephone order cigarette or tobacco sales, (25) drug paraphernalia, (26) occult materials, (27) hate or harmful products, (28) escort services, or (29) bankruptcy attorneys or collection agencies engaged in the collection of debt.


Using SOHLO Services

As a platform, we will make reasonable efforts to ensure that SOHLO is operational 24/7 with the exception of acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labor problems or Internet service provider failures or delays. We would love your feedback or other suggestions that you have about SOHLO, but you understand that we may use them and you hereby grant us all rights to such suggestions without any obligation to compensate you for them (just as you have no obligation to offer them).

As a user, you will agree to the following rules and be responsible for any promotion that is offered through the mobile app. As the content that you publish is public, we may not have control over what they do with it. 

Here at SOHLO, we want to keep things safe and spam free on our website, but we’ll need your help to do that! To help us out, you will not do any of the following things:

  • copy, alter or distribute any part of the Site in any medium without Our expressed written permission;
  • violate any laws or any provision of the Terms or upload any prohibited content;
  • post false, inaccurate, misleading, defamatory, or libelous content;
  • infringe any third-party right;
  • distribute or contain spam;
  • distribute viruses or any other technologies that may harm SOHLO or the interests or property of SOHLO Users;
  • copy, modify, or distribute any other person's content;
  • use any robot, spider, scraper or other automated means to access SOHLO and collect content for any purpose without Our express written permission;
  • harvest or otherwise collect personally identifiable information or data about others, including email addresses, without their consent
  • bypass measures used to prevent or restrict access to SOHLO.
  • bully intimidate or harass a user
  • post content that is hateful, threatening, pornographic, or that contains nudity or graphic or gratuitous violence and;
  • use SOHLO to do anything unlawful, misleading, malicious, or discriminatory

If We find that any User has violated the Account Policies or any other terms of these Terms, SOHLO reserves the right, at its sole discretion, to immediately terminate your use of the Site.

To help us keep all SOHLO information up to date, we’d love it if you:

  • ensured that all your account and registration information are up to date and accurate
  • keep your account login information confidential nor let anyone access your account to jeopardize the security of your account


Abusing SOHLO Services

Please use contact us at hello@sohlo.co to tell us about any problems or offensive content so that together we can keep the Services site working properly. We may limit or terminate our services, remove hosted content and take technical and legal steps to keep users off SOHLO if we think that they are creating problems or acting inconsistently with the letter or spirit of our policies. However, whether we decide to take any of these steps, remove hosted content or keep a user off SOHLO or not, we are not liable for monitoring SOHLO or for unauthorized or unlawful content on SOHLO or use of SOHLO by users and in choosing to use the SOHLO Site, you hereby release SOHLO from any liability related thereto. SOHLO will not be liable for any claim, injury or damage arising in connection with your use of the Services.  


SOHLO’s Services

SOHLO is a platform that connects users and clients (“Clients”) with stylists, artists and professionals/freelancers (“Professionals”) that provide hair, beauty, barber and nail services (“Services”). SOHLO only provides the platform for these Professionals and Clients to connect and for them to provide and receive Professional Services respectively. SOHLO does not contract or provide for the Professional Services,  Clients or Professionals; each group does so independently for their services. Each Client is solely responsible for choosing their Professional and Professional Service and the location at which the Service is provided. Decisions made by any Client to obtain Services from any Professional on the platform is at the sole discretion and risk of the Client. All Users are aware and accept that SOHLO does not conduct any background checks on Clients or Professionals and that any service obtained in a private location inherently increases the risk for both the Professional and the Client. SOHLO may choose to, but is not obligated to, conduct background checks via third party services including but not limited to a verification of identity, first party interviews, and a comprehensive criminal background check, and may terminate a Professional or Client profile based on any information discovered during such background checks and first party interviews. However, SOHLO does not make any representations and warranties on the accuracy and reliability of any information received from a third party with respect to the experience of any Professional. Clients are urged to exercise good common sense and caution when deciding if a Professional suits their desired needs.

SOHLO does not have control over the quality, suitability, reliability, timing, durability, legality, failure to provide, or any other aspect whatsoever of any Service provided by Professionals nor of the integrity, responsibility or any of the actions or omissions whatsoever of any Professionals or Clients. SOHLO does not claim to verify the creditiation of any of the Professionals on the platform. 

SOHLO is not responsible for mediating any disputes; therefore any disputes should be handled between the Users.

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Acceptance of Agreement 

 You agree to the terms and conditions outlined in this Terms of Use Agreement ("Agreement") with respect to the SOHLO Site.  This Agreement constitutes the entire and only agreement between SOHLO and a User of the Site, and supersedes all prior or contemporaneous written or oral agreements, representations, warranties and understandings with respect to the Site, the content, goods and services provided by or through the Site, and the subject-matter of this Agreement. Users agree to review this Agreement prior to reviewing any information or obtaining any documents. The latest Agreement will be posted on the Site, and you should review the Agreement prior to using the Site.  This Agreement may be amended by us from time to time without specific advance notice to you.  The terms of use may have changed since your last visit to this website, and it is your responsibility to review these terms of use for any changes.  Your use of the website after any amendments or updates of these terms of use shall signify your assent to and acceptance of such revised terms.  Any new features that may be added to this website from time to time will be subject to these terms of use, unless stated otherwise.  You should visit this page periodically to review these terms of use.


Copyright - Content

The content, organization, gathering, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trade marks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by a User of any such content or any part of the SOHLO Site, except as allowed by Section 3 of Canada’s Copyright Act is strictly prohibited. The User does not acquire ownership rights to any content or document obtained through the Site or App. The posting of information or materials on the Site or App does not constitute a waiver of any right in such information and materials. 


Limited Right to Use 

The viewing or downloading of any content, form or document grants the User only a limited, non-exclusive licence for use solely by the User for his or her own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. No part of any content, form or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for the User's personal use (but not for resale or redistribution). 


Editing, Deleting and Modification 

 SOHLO reserves the right in its sole discretion to edit or delete any documents, information or other content appearing on the Site. 


Indemnification 

The User agrees to indemnify, defend and hold SOHLO and its partners, attorneys, staff and affiliates (collectively, "Affiliated Parties") harmless from any liability, loss, claim and expense, including reasonable attorney fees, related to a User's violation of this Agreement, the Services or any interaction between Users, or use of the Site or App. These defense and indemnification obligations will survive the termination of these Terms and your use of the Services.


Non-transferable 

  The User's right to use the Site is not transferable. Any password or right given to User to obtain access is not transferable. 


Disclaimer of Representations, Warranties and Conditions

 (1) SPECIFICALLY, BUT WITHOUT LIMITATION, SOHLO DOES NOT REPRESENT, WARRANT OR OFFER ANY CONDITIONS THAT: (I) THE INFORMATION OR MATERIALS ON THIS WEBSITE ARE CORRECT, ACCURATE, RELIABLE OR COMPLETE; (II) THE FUNCTIONS CONTAINED ON THIS WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (III) DEFECTS IN THE SERVICES WILL BE CORRECTED, OR (IV) THIS WEBSITE OR THE SERVER(S) THAT MAKE(S) IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.  SOHLO SPECIFICALLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED, STATUTORY, BY USAGE OF TRADE, COURSE OF DEALING OR OTHERWISE INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF ProfessionalABILITY, NON-INFRINGEMENT, TITLE, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE.  


ANY INFORMATION OR MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, LOSS OF DATA, OR ANY OTHER LOSS THAT RESULTS FROM DOWNLOADING OR USING ANY SUCH MATERIAL. IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, SOHLO AND THE AFFILIATED PARTIES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  SOHLO DOES NOT WARRANT, ENDORSE, GUARANTEE, PROVIDE ANY CONDITIONS OR REPRESENTATIONS, OR ASSUME ANY RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY ANY THIRD PARTY THROUGH THE WEBSITE OR IN RESPECT TO ANY WEBSITE THAT CAN BE REACHED FROM A LINK ON THE WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING ON THE WEBSITE, AND SOHLO SHALL NOT BE A PARTY TO ANY TRANSACTION THAT YOU MAY ENTER INTO WITH ANY SUCH THIRD PARTY.

SOHLO ALSO INCLUDES THAT YOU USE THE WEBSITE AT YOUR OWN RISK AND SUCH. 


Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL SOHLO OR ITS AFFILIATED PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES THAT RESULT FROM (I) YOUR USE OF OR YOUR INABILITY TO USE, THIS WEBSITE OR SOHLO MOBILE APP OR ANY OF THE INFORMATION OR MATERIALS CONTAINED ON THIS WEBSITE OR APP, (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, DATA, INFORMATION OR SERVICES, (III) ERRORS, MISTAKES, OR INACCURACIES IN THE MATERIALS ON THE WEBSITE, (IV) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY KIND WHATSOEVER ARISING FROM OR RELATING TO YOUR USE OF THE WEBSITE, ANY BUGS, VIRUSES, TROJAN HORSES, OR ANY OTHER FILES OR DATA THAT MAY BE HARMFUL TO COMPUTER OR COMMUNICATION EQUIPMENT OR DATA THAT MAY HAVE BEEN TRANSMITTED TO OR THROUGH THE WEBSITE, OR (V) ANY ERRORS OR OMISSIONS IN ANY MATERIAL ON THE WEBSITE OR ANY OTHER LOSS OR DAMAGE OF ANY KIND ARISING FROM OR RELATING TO YOUR USE OF THE WEBSITE.  THESE LIMITATIONS SHALL APPLY EVEN IF SOHLO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  THE FOREGOING LIMITATIONS SHALL APPLY TO THE FULLEST EXTENSION PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

SOHLO ALSO INCLUDES THE SERVICES/INTERACTIONS BETWEEN USERS (INCLUDING ASSAULTS, HARRASSMENT, STALKING,ETC); STATEMENTS OR CONDUCT OF THIRD PARTIES, UNAUTHORIZED ACCESS TO OR ALTERNATION OF THE SERVICES OR DATA OR TRANSMISSIONS. 

SOHLO EXPRESSLY DISCLAIMS ANY LIABILITY THAT MAY ARISE BETWEEN USERS RELATED TO OR ARISING FROM USE OF THE SERVICES. BECAUSE SOHLO IS NOT INVOLVED IN THE ACTUAL INTERACTIONS BETWEEN PROFESSIONALS AND CLIENTS OR IN THE PROVISION OF ANY SERVICES, YOU HEREBY RELEASE AND FOREVER DISCHARGE SOHLO AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND LICENSORS FROM ANY AND ALL CLAIMS, DEMANDS, DAMAGES (ACTUAL OR CONSEQUENTIAL) OF EVERY KIND AND NATURE, WHETHER KNOWN OR UNKNOWN, CONTINGENT OR LIQUIDATED, ARISING FROM OR RELATED TO ANY DISPUTE OR INTERACTIONS WITH ANY OTHER USER, WHETHER ONLINE OR IN PERSON, WHETHER RELATED TO THE PROVISION OF STYLING SERVICES OR OTHERWISE.


Use of Information 

 SOHLO reserves the right, and the User authorizes SOHLO, to the use and assignment of all information regarding Site uses by Users and all information provided by the User in any manner consistent with the SOHLO Privacy Policy.

Third Party Services 

SOHLO operates an interactive transaction service allowing access to third party Professional sites ("Professionals") from which SOHLO Users may purchase certain goods or services.  The User understands that SOHLO does not operate or control the products or services offered by Professionals. The Professionals are responsible for all aspects of order processing, fulfillment, billing, and customer service. SOHLO is not a party to the transactions entered into between Users and Professionals. The User agrees that use of the SOHLO service is AT THE SOLE RISK OF THE USER AND IS WITHOUT WARRANTIES OF ANY KIND BY SOHLO, EXPRESS, IMPLIED OR OTHERWISE INCLUDING WARRANTIES OF TITLE, FITNESS FOR PURPOSE, ProfessionalABILITY OR NON-INFRINGEMENT. UNDER NO CIRCUMSTANCES IS SOHLO LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN USERS AND ProfessionalS OR FOR ANY INFORMATION APPEARING ON Professional SITES OR ANY OTHER SITE LINKED TO THE SOHLO SITE. SOHLO WILL NOT BE LIABLE TO USERS FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND THAT MAY RESULT FROM USE OF OR INABILITY TO USE THE SOHLO SERVICE. 


Third Party Professional Policies 

 All rules, policies (including privacy policies) and operating procedures of Professionals will apply to Users while on the Professionals' sites. SOHLO is not responsible for information provided by Users to Professionals. The Professional and SOHLO are independent contractors and neither party has authority to make any representations or commitments on behalf of the other. 


No Implied Endorsements

In no event shall any reference to any third party, third party product or service or label be construed as an approval or endorsement by SOHLO of that third party, third party product or service or label.


Links to Other Web Sites 

  This Site contains links to other websites. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked website does not imply approval or endorsement of the linked Website by us. If you decide to leave our site or app and access these third-party sites, you do so at your own risk.


Security

Information sent or received over the Internet is generally non-secure and SOHLO cannot and does not make any representation or warranty concerning security of any communication to or from the Website or Mobile App or any representation or warranty regarding the interception by third parties of personal or other information. You acknowledge that you provide your personal information at your own risk.

We have implemented technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

Copyrights and Copyright Agents 

  (1) We respect the intellectual property of others, and we ask our Users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our office with the following information: 

(a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; 

(b) a description of the copyrighted work that you claim has been infringed; 

(c) a description of where the material that you claim is infringing is located on the site; 

(d) your address, telephone number and e-mail address; 

(e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and 

(f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. 

 

(2) For notice of claims of copyright infringement, please contact us as soon as possible

By e-mail: hello@sohlo.co



Jurisdiction 

This Agreement shall be treated as though it were executed and performed in Toronto, Ontario, Canada and shall be governed by and construed in accordance with the laws of Canada (without regard to conflict of law principles). Any cause of action of User with respect to the Site or App (and/or information, forms and agreements, thereon) must be instituted within six (6) months after the cause of action arose or be forever waived and barred. All actions shall be subject to the limitations set forth in Section 8 of this Agreement. The language in this Agreement shall be interpreted as to its fair meaning and not strictly for or against either party. All legal proceedings arising out of or in connection with this Agreement shall be brought solely in the City of Toronto.  The User expressly submits to the exclusive jurisdiction of said courts and consents to extra-territorial service of process. Should any part of this Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with the Site or App is in conflict or inconsistent with this Agreement, this Agreement shall take precedence. Failure of SOHLO to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision. 

Assignment

You may not assign the terms of use, or any rights or licenses granted hereunder, whether voluntarily, by operation of law, or otherwise without SOHLO’s prior written consent. SOHLO may assign the terms of use, or any rights or licenses granted hereunder, at any time without notice.


Survival

In addition to Sections 5 and 7, all representations, warranties and conditions made by You in these terms of use shall survive the termination of these terms of use.  Unless otherwise explicitly identified as terminating elsewhere in these terms of use, all licenses granted by You in these terms of use shall survive their termination.  All payment obligations incurred by You prior to the termination of these terms of use shall survive their termination.


Entire Agreement

These terms of use, together with any privacy policy that may be published on the website, constitutes the entire agreement between the parties relating to the website and all related activities.  These terms of use shall not be modified except in writing signed by both parties or by a new posting of these terms of use issued by SOHLO.


Contact

If you have any questions regarding this Agreement please contact us at hello@sohlo.co